Email and Unified Inbox

Send emails to guests and view their replies in a unified inbox that brings together emails and inquiries from multiple sources. Use email automations to take things to the next level.

One place for your guest communications.

Keep your guest communication in one place with LMPM. You can send and receive emails directly inside LMPM’s unified inbox, edit styles, and set-up loads of time-saving templates.

All of your past inbound and outbound emails are stored inside LMPM at the guest level, so you’ll be able to see all of the communications that have taken place between your company and the guest.

screenshot of emails a guest has received in LMPM

See LMPM’s unified inbox and email automations in action

Unified Inbox

All emails and inquiries from OTAs and your website, plus emails from prospects and guests are placed in a unified inbox where you can set tags, mark whether an email requires follow up, or even assign an email to a specific member of your team.

On Brand

Customize the appearance of your emails to ensure your communications are in line with brand standards.


Write an email once and then set it as a template to use it repeatedly. Use custom fields to add a personal touch.

DKIM Verification

We authenticate your email using DKIM verification to reduce the chance that your emails sent from LMPM are flagged as spam.

Automate your emails.

Automatically send emails after booking occurs as well as before, during, and after a guest’s stay. You have complete control over what emails are sent, when they are triggered, and to whom they are sent.

screenshot of automated emails in LMPM

LMPM is packed with features to help busy property management companies run smoothly.

Trust Accounting

Track revenue and outgoing costs associated with your bookings. See overdue payments, perform month-end processing and bank reconciliation, and generate monthly statements for owners and tax purposes.

Booking Website

Take bookings directly from your LMPM website, powered by WordPress. Booking data seamlessly flows into LMPM.

Channel Distribution

List your properties on online travel agencies (OTAs) like Vrbo and Airbnb, and manage your listings from within LMPM.

Owner Management

Split revenue between owners and your company, and store legal documents so they never get lost. Owners can view property performance, make bookings, and download monthly statements from LMPM’s online Owner Portal.

Work Order Automation

Automate work orders to increase efficiency and ensure things happen exactly as they should.

Unified Inbox

Send emails to guests from inside LMPM and view their replies in a unified inbox that aggregates emails and inquiries from all channels as well as your LMPM website.


Use LMPM’s built-in customer relationship management (CRM) functionality to track guest preferences and customize their stay. Using our CRM is easy – it’s part of the flow of our software.

Trip Manager

Quickly put together trips that involve multiple properties, add-ons, fees, and/or experiences.

Rental Agreements

LMPM comes with eSign rental agreements for you to manage, track, and centralize your legal needs.


A built-in dashboard shows real-time occupancy and sales performance data at a glance, as well as an activity feed with arrivals and departures.

Payment Processing

Process credit cards, perform pre-authorizations, and take security deposits. Optionally set-up multiple payment accounts at the property level.


Optionally integrate LMPM with a variety of 3rd parties to access powerful features such as dynamic pricing, smart home keyless entry, and more.

Powerful software that makes it easier to run your business.

See how you can use LMPM to take bookings, efficiently manage your properties, and ensure your guests can have an amazing stay.

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