Full Feature Breakdown

A complete list of all LMPM’s features… and LOTS more to come!

Please note: This is a work-in-progress page. Believe it or not this is about 1/3rd of the list!!

We will also have videos demos of most of the below features in the coming weeks.

 

Setup (Settings)

  • Company information
  • Payment providers
    • Multiple Stripe accounts (Default and/or property specific)
  • Website
    • Featured properties banner and show on top on search results
    • Featured products show at check out
  • CRM
    • Appearance
    • Templates
      • Set defaults for each type to be pre-selected at the time of sending
      • Dynamic content
          • General (client information)
          • Property block
            • Can be added to all templates sent from a trip
            • Will show duplicate information for each booked property
            • Property custom fields can be added as dynamic fields
      • Template types
        • Quote email:
          • Sent from plan tab of a trip
          • Show hide nightly breakdown
          • Book now link on each option
          • Property block enabled
        • Booking Email:
          • Sent from the activity tab of a trip
          • Manually sent booking confirmation
          • Show/hide costs
          • Show/hide nightly breakdown
          • Property block enabled
        • Itinerary PDF:
          • Downloaded from activity tab of a trip
          • Show/hide costs
          • Show/hide nightly breakdown
          • Property block enabled
        • Message Email:
          • Sent from outside a trip (inbox dropdown, inbox, user profile)
        • Trip Message Email:
          • Sent from activity tab of a trip
          • Property block enabled
        • Automated booking response:
          • Sent when bookings are made through website and integrations
          • Automatically attach associated rental agreement PDFs (No e-sign capability)
          • Show/hide nightly rate
          • Property Block Enabled
        • Automated inquiry response:
          • Sent out when contact form or property contact form submitted on website
        • Rental agreement email:
          • Sent from rental agreement tab of a trip
          • Contains selected Rental Agreement PDFs and e-sign links
        • Rental agreement PDF:
          • Attached to a rental agreement email
          • Chosen to include from the rental agreement tab of a trip, multiple items with the same PDF will be combined into one PDF
          • Associated to a booking policy to be linked to a property or product when booked
          • Activate for e-sign, rental agreement email will contain an e-sign link 
            • E-sign dynamic content does not work
          • Show/hide item costs
        • Invoice Email
          • Sent from the statement tab of a trip
          • Has attached invoice PDF
          • Property Block Enabled
        • Invoice PDF
          • Attached to invoice email
          • Chosen when sending invoice email
          • Trip cost summary
          • Payment summary
          • Transaction summary
        • Owner registration email:
          • Sent from an owner’s user profile (top right)
          • Contains link to sign up for the owner portal
        • Owner statement
          • Sent from the statement history tab of an owners profile
          • Contains a link to the statement section of the owner portal
        • Owner booking notification
          • Sent when a booking is made on a property to associated owners if they have selected to receive this email in the settings section of the owner portal
        • Review email
          • Sent from the activity tab of a trip
          • Contains a link to submit a review through the website
          • Link will contain submission forms for each booked property
    • Thread groups
      • Tagging of emails for filtering
    • CRM Settings
      • Setting for the needs follow up counter on the trips list
  • Outgoing Email Address
    • Select the email the app will use to send email from
    • Saving will send an email to this account from AWS to verify sending on addresses behalf
    • Once verified email will be sent from this name and address
    • Domains will need DKIM tokens added in to reduce spam

 

Properties

  • Amenities
    • Select top amenities to be shown on property list filters and website property list filters
  • Areas
    • Create individual area groups to add properties to 
      • Can be used in trip item filters, property filters, property select filters, website area group homepage widget, website property list filters, website custom property list pages
  • Property Groups
    • Groups properties for view on the website and for use in property filters and property select filters
    • Summary of overarching hotel, building, complex, neighbourhood
    • Can show different property listing types on website (vacation rental, long term renta, real estate)
  • Custom fields
    • Adds inputs to each property
    • Can be used in property dynamic content
  • Defaults
    • Check in time, check out time and minimum age used on HomeAway

 

Reservations

  • Booking Policies
    • Used when an associated property or product is booked in the valid date range
    • Sets security deposit for view on the invoice (No further use)
    • Sets the rental agreement PDF associated to the booked item
    • Sets the payments to be created and refund policy for the associated booked item
    • Can select properties but needs to be individually set on products and fees
  • Deal groups
    • Used when filtering the deal list
  • Fees
    • Manually Added:
      • Can be added by app users through the plan tab (Trip fees) or through the booked property fees (Trips or Properties)
      • Can be added by owners through owner portal (Published to owners app)
      • Can be added by guest through check out page (Published to website)
      • Value can be set at the time of adding (removes ability to be booked through owner portal and checkout)
      • Only fees applied to properties can be a percentage of property cost
    • Automatically Added:
      • Can only be associated to properties
      • Has to have a pre set value (dollar amount or percentage)
      • Can be added when booked in a specific date range
      • Can be added for bookings of a certain type (guest, owner, owner guest, complimentary)
      • Automatically added fees can be added manually if necessary
    • Extra person:
      • Automatically added dollar amount per person per night over the base occupancy of a property but below the max occupancy
      • Can be added manually if necessary
    • Fee type used by HomeAway
    • Only fees applied to properties can be a percentage of property cost
    • Property specific values – can add an individual value for each property
    • Revenue from fee can be split with an owner as per the owner contract
    • Tax group for associated taxes to be added
    • Needs a selected booking policy to be booked
  • Trip tags
    • Added in the extra info tab of a trip
    • Used in filtering of the trips list
  • Trip referrals
    • Added in the extra info tab of a trip
    • Used in filtering of the trips list
  • Custom trip states
    • Additional tasks that need to be completed in a trip summary on a trips booked tab
    • Can be added for each booked property or per trip
    • Date rule before or after check in date, check out date, booking date, trip start date (earliest booked item), trip end date (latest departing item)
  • Travel agents
    • Can be set as the booking source of a property item
    • Sets the commission rate that they charge to be removed when booking is processed to owner statements
    • Used on filtering of booked trip items

This page is a work-in-progress… lots more to come!

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